Accommodation and facilities:
I had booked d junior suite thru siamservices.check in was fast.no hassle.room was large.jacuzzi had no hot water.hence, due to the rainy season, it was too cold to soak in the jacuzzi.also, since its pretty much open, any passer bys always peek into your room.hence, i would say this is a no - no .otherwise, pleasant stay.

Reservation service:
its my first time booking via siamservices.no complaints at all.

Accommodation and facilities:
Nice hotel, we stayed in a big suite overlooking the sea with our own jacuzzi. Beautiful rooms. A little bit to much with all steps going up and down in the hotel.

Reservation service:
Very good

Accommodation and facilities:
A lovely place, beautiful accommodations set in a gorgeous surrounding. Set back of the street enough to feel that your are secluded, however very eacy to get onto the road to catch a taxi. REally enjoyed our stay and the moderness and cleanliness of Araya helped this. Definately recommend

Reservation service:
Very good - no problems at all

Accommodation and facilities:
Excellent hotel and facilities. Try the Thai massage at the Spa and the cookery course - both highly recommended. Lovely food from the restaurant and reasonably priced. Location of rooms keeps you nice and fit as well!

Reservation service:
nice n easy

Accommodation and facilities:
A wonderful stay! The Resort is second to none in every way. Beautiful rooms and wonderful service, thank you.

Reservation service:
Easy and efficient!

Accommodation and facilities:
we stayed 14 nights in this beautiful hotel. I searched on internet for hours, until i found this boutique hotel as we are looking for specific things: hotel not too big with personalized service, a nice pool, nice furniture, good level but still easy going, perfect location with a few restaurants and not too busy. Surin beach is exactly what we where looking for: a little road behind the beach full of nice local restaurants and a few trendy places. Hotel is located at 5 min walk and there s buggys driving you around as it s quite steep. We had a courtyard suite and loved the 116 square meters!we had a jacuzzi on the terrasse, living room and an outdoor shower, plus a nice sea view. We travelled with our 3 years old daughter and it was very easy. It s not our first time in thailand so we know what we can get. This location is a perfect balance between this local feeling we all look for in this country and nice and upper level service. would definitively go back!

Reservation service:
very serious and effective. Rapid and trustful. would book again with this service with no doubts

Accommodation and facilities:
Room, Service and view was fantastic Only the food was only OK (particular Seafood a la card). The catch of the day was always good.

Reservation service:
Great price for 3 weeks, Thanks for all

Accommodation and facilities:
all perfect very confortable !!!

Reservation service:

Accommodation and facilities:
Lovely suites, very big and luxurious. Attentive, efficient and friendly staff. Could not fault them in any way. The big let down for this resort is the noisy road that runs directly in front of it. We paid for a Jamjuree Suite which was lovely however we were situated lower down the hill than some of the guests we spoke with that stayed in the cheaper Benjamart Suite. The view from our suite was nice but I expected the higher the price the higher up the hill and the better the view. Our view was slightly impeaded by power lines and poles that run parallel to the road and it was also a bit noisy out on the terrace. If I stayed at this resort again I would request a suite further up the hill. Each individual building (bungalow) contains two private suites each with their own access, one on the top and one on the bottom. Ours was on the bottom (maybe all Jamjuree suites are because of the garden and water feature - not sure) but it tended to be a little dark and most of the terrace, including the cold water whirlpool bath were undercover. I would request a suite up top to take advantage of the extra light and sunshine to warm the whirlpool bath a little. Having said all this, the resort and the suites are lovely. All the guests we spoke to thought the resort was lovely and Surin beach is a truely beautiful spot.

Reservation service:
The original booking offer Stay 7 pay 5 was initially rejected as I was advised by Sawadee that it wasn t available for the room type requested. Once I emailed a copy of the website offer to Sawadee staff, they rectified the issue however the offer was then pulled from the website soon after. Everything was fairly smooth from then on.

Accommodation and facilities:
The rooms are spacious and comfortable, nicely decorated, staff is accommodating. However, the hotel overlooks a road, which can be quite noisy at times. The greatest drawback is the beach equipment: the umbrellas and deck chairs are awful.

Reservation service:
Excellent

Accommodation and facilities:
This was our second time to Treetops and the friendly and familiar faces were warm in their greetings. Service was always with a smile. The rooms are spacious, clean and elegantly designed with the outdoor jacuzzi an extra treat. We have been to Phuket many times and appreciate the Surin location as it is away from the rush of Patong and serene in the tranquility of nature. The views are spectacular and we will be back again for sure.

Reservation service:
great - no problems

Accommodation and facilities:
TreeTops was a great property for getting away from it all and just relaxing. The views from the villas and private pools were stunning, the staff exceedingly polite,the Spa therapuetic, and the food was delicious (loved the different softshell crab dishes and the breakfast buffet). Would definitely return...and will someday.

Reservation service:
Efficient but could provide a better way to update record and make changesconfirm transport.